Send Us a Message
Have a question about our services, need help with an order, or want to discuss a custom project? Fill out the form below and we’ll get back to you within one business day—usually much faster.
Quick Contact
Phone
512-649-3886
Call or text us during business hours. We’re real people who actually answer the phone.
[email protected]
For order-related questions, include your order number.
[email protected]
For general inquiries, partnerships, or non-order questions.
Business Hours
| Monday – Friday | 10:00 AM – 7:00 PM |
| Saturday | 10:00 AM – 5:00 PM |
| Sunday | 12:00 PM – 5:00 PM |
Social Media
Follow us for updates, project inspiration, and behind-the-scenes:
Find Us in Round Rock
Epic Marks
1100 Sam Bass Road, Suite 103
Round Rock, TX 78681
Getting Here
We’re located in Round Rock, just north of Austin. Easy access from I-35 and 79.
Parking:
Free parking available directly beside our shop. Look for the Epic Marks signage.
Pro Tip: Picking up an order? Make sure you’ve received your “order ready for pickup” email before heading to the shop.
Common Questions
We’re open Monday through Friday from 10:00 AM to 7:00 PM, and Saturday from 10:00 AM to 5:00 PM. Sunday from 12:00 PM to 5:00 PM. Holiday hours may vary—check our social media for updates.
Most orders placed before 2:00 PM are ready for same-day pickup or shipping. Rush processing is available at checkout for qualifying orders. In-store pickup is the fastest option if you’re local.
No appointment needed for pickups, shopping supplies, or using the heat press room. However, if you’d like to discuss a large custom project in detail, calling ahead helps us prepare.
Yes! We accept cash, credit/debit cards, Apple Pay, and Google Pay at our Round Rock location. You can also place orders online and pay at pickup.
We’re happy to show you around and explain our DTF printing process. Just stop by during business hours—no appointment necessary for a quick walkthrough.